Website Privacy Notice
How Rios Healthcare Associates handles information submitted through and generated by this website.
Last updated: July 22, 2026
Information you provide
When you use an appointment, contact, or other website form, we may collect information you provide, including your name, contact information, mailing address, date of birth, appointment preferences, payment or insurance category, and the reason for your requested visit.
How we use information
We use submitted information to review and process appointment requests, communicate with you, prepare for requested services, maintain website security, and support practice operations.
Temporary appointment-form recovery
If the appointment form cannot be submitted because information is missing or invalid, the website may temporarily retain the entered form values in a secure server-side session so the patient does not have to re-enter the entire form. The temporary form draft is not placed in the page URL or website analytics and is removed after a successful submission, after it is restored to the form, or when the short session expires.
Address-entry assistance
The appointment form may check whether a new-patient mailing address appears complete and follows common United States address formatting. These checks run within the website form and do not send the entered address to a public mapping or address-suggestion service. Office staff may separately verify the address against the authoritative patient record.
First-party website analytics
We use a first-party analytics system to understand general website usage and improve access to our services. The analytics system may record a randomly generated visitor identifier, a session identifier, the page path, the referring website's hostname, general traffic source, device category, browser, operating system, and date and time. It does not intentionally store names, email addresses, phone numbers, mailing addresses, dates of birth, reasons for visits, booking references, raw IP addresses, full query strings, or form contents.
The visitor identifier may be stored in your browser's local storage and the session identifier may be stored in session storage. You may clear these through your browser settings. The website also honors the browser's Do Not Track setting when it is enabled.
Website and security information
Our hosting provider and security systems may separately record technical information such as IP address, browser type, device information, date and time, and pages requested in ordinary server or security logs. We use reasonable administrative and technical safeguards, but no internet transmission or information system can be guaranteed to be completely secure.
Email and text communications
Email and text messages may not be appropriate for urgent or highly sensitive medical information. Do not use this website, email, or text messaging for emergencies. Call 911 or go to the nearest emergency department for a medical emergency.
Service providers and external links
We may use service providers to host and operate the website, deliver notifications, and support practice operations. This website also links to services operated by third parties, including the patient portal and Rios Click Labs. Their privacy practices are governed by their own terms and notices.
HIPAA Notice of Privacy Practices
This website notice is not a substitute for Rios Healthcare Associates' HIPAA Notice of Privacy Practices. You may request a copy of the practice's Notice of Privacy Practices by contacting our office.
Contact us
Questions about this website privacy notice may be directed to office@rioshealth.com or (832) 323-9230.